Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 78923 Views
  • 59 replies
  • 128 Helpful

EE perk not recognising police email addy

Hi, anyone have an idea on how to get ER to recognise my forces email address? They are on the list of approved forces, but the registration won't have any of the email address.What should i be doing? F0xyX

F0xyX by Explorer
  • 469 Views
  • 3 replies
  • 0 Helpful

Perks reset email not arriving

Hi, I am trying to get an NHS discount code. The forgot password email isn't coming through, and there has been no response from the perks team email address in 3 weeks. Please can someone help? Thanks! 

L124 by Visitor
  • 368 Views
  • 1 replies
  • 0 Helpful

Sky blocking TNT as an extra..

Hi all, I’ve selected TNT as an included extra but I can’t set it up because I get Discovery+ on Sky and even when using the apps on Apple TV, Android TV and PS5, it says to contact Sky to manage the account. I use the same email across EE and Sky, i...

Eu roaming

Hi, I have a £2.47 per day eu roaming add on on my account, how does it work please? Does it just become active when EE/my phone recognises that I am abroad and then become inactive when I’m back in the uk? Does it just do this automatically? Thanks

Upgrade

I'm upgrading  my currant  contract and I have 1 extra now. Will that be included in my new  upgrade price or will it be extra?? Thank you 

Frank621 by Investigator
  • 524 Views
  • 5 replies
  • 0 Helpful

Resolved! Friends and Family - EE Business

I am eligible for an early upgrade. I have historically enjoyed F&F discounts on past upgrades. However, EE shop has told me F&F discounts no longer apply to business upgrades and that I would be better moving to a consumer contract. 150 has told me ...

Jemzorz by Explorer
  • 655 Views
  • 2 replies
  • 0 Helpful

Unable to access perks

I am registered for EE perks but my NHS email has changed and I have no access to the old one that I’m registered with.  How do I change my email so I can log into perks?