11-11-2023 08:42 PM
I have been sent a text message from EE with a link to register for the 6 months free trial of Apple TV+. Selecting the link on my iPhone takes me to safari and then redirects to AppleTV. It shows a 'Cannot Connect' error. How do I get it to work?
Solved! See the answer below or view the solution in context.
13-11-2023 06:36 AM
I found the answer, which others may find useful (as EE didn’t provide instructions).
In TV+ on the phone, go into profile then into Manage Subscriptions. You should see an EE invite which needs to be accepted.
12-11-2023 09:54 AM
Hi @RamblingRover,
Welcome to the EE Community. 🙂
Does it work if your turn off WiFi and use mobile data?
James
12-11-2023 10:09 AM
It makes no difference. I have also gone onto my account and it seems that Apple TV+ was not added as an add-on. I have now sent a text to 150 with 'TV PLUS' and had a reply telling me when it will run out, but no instructions or link to access it.
12-11-2023 10:19 AM
Have you ever had an Apple TV+ trial through EE before @RamblingRover?
James
12-11-2023 10:21 AM
No, I have just switched to EE.
12-11-2023 11:21 AM
Can you view content if you log in to Apple TV+ using your Apple ID @RamblingRover?
James
12-11-2023 12:30 PM
Yes I can see and also play content that is free such as trailers.
12-11-2023 12:39 PM
Can you play any content included with Apple TV+ @RamblingRover?
James
12-11-2023 01:40 PM
No. It is telling me I have to subscribe.
12-11-2023 01:45 PM
Is your correct phone number displayed in Settings > Phone > My Number @RamblingRover?
James