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6th Report of SMS service down in the last week

What on earth is going on with EE network? I have a bunch of Payg sims ordered at various times over the last year for different portable electronic projects and NONE of them are working to receive SMS. All of them are active, most were in use only a...

matt0909 by • Investigator
  • 336 Views
  • 12 replies
  • 2 Helpful

Paying off contract early

Am I able to pay the remaining amount on my phone and contract off early? Failing that, am I able to pay the remainder of what's left on my phone only? If I could get a simple direct answer that would be great.  Thank you. 

Marty86 by • Visitor
  • 22 Views
  • 1 replies
  • 0 Helpful

Can my ex port their number

Is it possible for my ex to port their number to their new network and EE issue me with a new number for the contract? I have multiple lines on the one contract and but would prefer to finish the contract rather than have to pay an early termination ...

Sim card 'unknown number'

Looking for technical support.I believe it is an account issue, but for sake of info device is a Samsung a05s, recently updated , otherwise working fine.Around 28/05/2025, my simcard on Monthly Contract read as 'emergency only' in the phone notificat...

Nintendo Switch Pre order order number not recognised

I pre-ordered a Nintendo Switch 2 and I’ve received my order confirmation email with the order number. However, when I try to track the order using the tracking link provided or through the EE tracking page, it keeps saying the order number is invali...

Advice

Hey all, my contract is finishing soon so does that mean I stop paying for the phone & watch or do I still pay for it?  Even if my contract has finished 

CDOve by • Explorer
  • 38 Views
  • 4 replies
  • 0 Helpful

Allow Apple One to be upgraded

Apple One is currently only an individual subscription, I told when purchasing my plan that Apple One was included and that I can pay “6 per month to upgrade to the family plan. YOu will be able to do this once you have set up your plan on your phone...

Kai00 by • Explorer
  • 8 Views
  • 0 replies
  • 0 Helpful

Resolved! Upgrade Apple One Individual to family

Hi All! I just upgraded from PAYG to Full Works as this advertised including Apple One. I found that that's Apple One Individual, I was paying for Apple One Premier. Has anyone got the individual from EE and paid extra to make it Premier? I'm wonderi...

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