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TNT sports on Discovery+ app. Poor quality

MLOW07
Investigator
Investigator

‎02-09-2023 12:47 PM

I watch via an Apple TV box with the app installed and the quality on the discovery app is rubbish compared to the BT sport app. Both are streaming the same TNT broadcast of today's game (Everton v Sheff utd) and the discovery one keeps going fuzzy. Switched over to the bt sport app on the same device and it is perfect quality so nothing to do with my Internet or the device. Anyone else got the same or know where to raise this?

23 REPLIES 23
Leanne_T
EE Community Support Team
In response to Stints69

‎25-10-2023 06:43 PM

Thanks @Stints69 

Have you tried removing and reinstalling the app on the tablet? 

Leanne.

0 Helpful
Stints69
Investigator
Investigator
In response to Leanne_T

‎25-10-2023 06:43 PM

Yes

 

0 Helpful
Leanne_T
EE Community Support Team
In response to Stints69

‎25-10-2023 06:44 PM - edited ‎25-10-2023 06:48 PM

Thanks @Stints69 

Please contact our technical support team on 150, they will get this looked into for you. 

Leanne 🙂

0 Helpful
Alpinerock25
Visitor
In response to Leanne_T

‎26-04-2024 10:48 PM

People say a fix is reinstalling the app but why should you need to do this everytime you want to watch TNT sport?

0 Helpful