Offers & Add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 75306 Views
  • 59 replies
  • 128 Helpful

Netflix

I added netflix to my account. There is no info via email or text on how to get my new netflix login detail's  

Can't activate Discovery +

I get told I am eligible, then when I try to activate I get error WB402. Long live chat with BT and they couldn't help. Any ideas?

RichWebb by Established Contributor
  • 5207 Views
  • 110 replies
  • 14 Helpful

Resolved! Mobile

How do I change my subscription from discovery plus to Apple Music 

Apple Music benefit not working

Hi,my new sim only plan started today, and I can’t seem to get my apple subscription from my smart benefit working. I cancelled my current Apple Music subscription, when I clicked the link I got to activate my Apple Music smart benefit it seemed to w...

Resolved! Apple TV+ verification

Hi,I have an android phone and have activated the Apple TV+ addon. In EE app showing I have it free until May. I received a text from EE with a link to register on apple tv site. Apple ID signed in okay. However, it will not verify my phone number at...

8Megan8 by Contributor
  • 2732 Views
  • 24 replies
  • 2 Helpful

EE Perks won't send me the password reset email

Hi,I'm trying to log into my EE perks but it's not recognising my password - when I press the password reset button it says it's sent an email to my account but it never arrives. I've tried this for several days and my 2 weeks is fast approaching.  I...

CDP1978 by Visitor
  • 344 Views
  • 1 replies
  • 0 Helpful