Ee perk deactivated

SophieJane3
Visitor

‎08-05-2024 01:19 PM

My ee perk account has been deactivated as I did not do the registration in time. Is there anyway this can be sorted to get the EE perk codes? I have called 150 and there is no option to speak to anyone about it.

Sophie 

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3 REPLIES 3
Leanne_T
EE Community Support Team

‎08-05-2024 02:28 PM

Hi @SophieJane3 

Thanks for coming here. 

I have sent you a private message on here for some details 🙂

Leanne.

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CatherineL92
Visitor

‎08-05-2024 03:45 PM

Hello, 

 

I am having the same issue. Tried to reset my password but says I already have an account. When I try to log in to the account it says it has been deactivated. Can someone please help with this otherwise I’m unable to upgrade.

 

thanks

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Leanne_T
EE Community Support Team
In response to CatherineL92

‎08-05-2024 04:02 PM

Hi @CatherineL92 

To help you get the perk account looked into I have sent you a private message for some details 🙂

Leanne.

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