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Community Activity
Continual Orange Light
Anyone else get the continual flashing orange light on the router?Openreach confirm no issues their end. 6th day straight with no internet EE accept fault but issue is still ongoing.Have to complete the following. turn off router - turn off openreach...
Broadband test speed not working
Hi I switched to full fibre from virgin media on Tuesday the 8/4/2025 when I try to test my router’s speed via the EE speed test on the app it always fails saying the fault is on there side.The safe search is also not working.Can anyone give me some...
BT modem
My router seems to be an issue since migrating from BT to EE. My issue is associated with access and often It cuts out entirely. Are there any way that I can improve my network?
Compliment call centre staff
How do I put through a compliment and feedback for an amazing staff member that spoke with earlier from the renewals team?thanks
Roaming not working
How do I call them when I'm currently in Australia and my phone no longer allows me to call the UK??
Resolved! Roaming in Germany - What is the current situation?
When I went to Germany before Covid, my phone always connected to the telekom.de network. I always got a great signal which was really fast (30 MBPS +). Since 2021, this has changed for the worse. My phone now connects to o2-de, which often says 4G...
No 5G in area - reported twice, no joy.
I’ve been receiving no 5G service in the WS15 2JL area, only 4G. This problem has only come to light over the last few days. I’ve checked the coverage online tool twice, and reported the issue twice, only to be told there is no problem in my immediat...
Add on
I would like add an add on on the sim card i am using now asap
App
App won't let me in
5g
I’ve changed my plan so I have the full works plan that takes effect immediately. I’ve gone to use my 5g as normal in the UK (keep in mind I have unlimited calls text and data) and not working. When I go onto my EE plan says I have 0 MB of 0MB left a...
