Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 69576 Views
  • 59 replies
  • 128 Helpful

Activate Apple Music

Hi,I have recently moved to over to EE 2 days ago and managed to activate the Netflix and BT Sport packages, I also have the Apple music as an add on but when I click on the link to activate it on my phone, it opens the Apple music app but nothing ha...

BS19 by Investigator
  • 1615 Views
  • 20 replies
  • 0 Helpful

Account deactivated ee perks

Hi All,Can someone help me. I haven’t competed setting up my ee parks account and it has been deactivated. Cannot register again as email and name has been already used.thanks,Rad 

Radek996 by Visitor
  • 214 Views
  • 1 replies
  • 1 Helpful

Resolved! Momthly Roaming Abroad

I've seen that the Monthly Roaming Abroad fee will change from £15 per month to £25 from 18 October.  If I buy the add-on before the 18th, will I pay £15 for 30 days or £25? Or a mixture of both?

RMidz82 by Visitor
  • 299 Views
  • 1 replies
  • 3 Helpful

New customer, discount not showing at checkout process

Hello,I am currently with BT Mobile and trying to move across to EE and take advantage of the "Better As One" promotions.The plan I am trying to buy has half price for 3 months and 30% off the monthly price (24 month contract). The discount for the f...

Is TNT Sports on discovery+ really free?

I have a 30 Day Essential Sim, at one time it was originally an Orange Value Promise one2one account.  That became an EE Orange one2one tariff (!) before someone realized that was stupid and I was moved onto an EE SIM-only 4G tariff, that has now bee...

Rbxee by Contributor
  • 6771 Views
  • 13 replies
  • 0 Helpful

Order additional sim - not eligible!

I am new to EE sim only ( 24 month contact ).  And can manage my account via the ‘my EE’ app fine. when I look at ‘offers’, if I select add a sim - a splash screen says ‘ not eligible’ try again later. any ideas what this is about ?( of course I can ...