Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 71062 Views
  • 59 replies
  • 128 Helpful

CUSTOMER LOYALTY DISCOUNT 🤔

Just a query, but.... what has happened to the loyal customer discount?I upgraded expecting the £10.00 discount to be applied. I am not too sure what is happening.The price of the upgrade is now much more than I was expecting. The upgrade system and ...

Resolved! Can't remove paid add on

I can only select to remove "free" add-ons such as WiFi boost. There is no option to remove international minutes add-on inside the App. It says it expires on the 4th of November but will just be renewed on this date. The number using this add-on is ...

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EE 30 day WiFi pass

I just bought an EE 30 day WiFi pass on my mobile to use in hot spots the problem lm having EE WiFi as block adult content (over 18 websites) I phoned customer service up twice hoping they could resolve the issue which they tried at their end but had...

Steve387 by Visitor
  • 523 Views
  • 1 replies
  • 0 Helpful

Resolved! BT early renewal, so I get letter in the post

Bt ask me to renew early and if I have an EE mobile I will get a 30% discount on my bill and double data so I renew. Guess what I ask BT to apply the discount and they tell me I need to contact EE, so I ask EE to apply the discount and apparently the...

Keithike by Visitor
  • 388 Views
  • 1 replies
  • 0 Helpful

EE Perks Deactivated

My EE perks account has been deactivated as I didn’t complete registration in the required time. How do I get it reactivated?

KellyNic by Visitor
  • 318 Views
  • 5 replies
  • 0 Helpful

EE perks account has been deactivated.

Hi, I am trying to log into my EE Perks Account but have received the message that it had been deactivated due to not registering in time. Any advice please . Thank you

XLT1 by Visitor
  • 302 Views
  • 4 replies
  • 0 Helpful

EE Perk - Email address changed

My NHS email address has changed and I’m unable to login to the portal. I can’t register again as my details are already in use. Does anyone know how to reset my details for the perk portal?