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Add on unavailable

Bellordl
Visitor

‎27-04-2024 08:59 AM

Hi - I’m trying to purchase a roam like home add on but whenever I try access the ‘Add ons’ page it says there is an error - it’s been like this for about three days now

IMG_0638.png

 

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎27-04-2024 09:08 AM

@Bellordl   have you tried deleting your browser history and cookies? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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XRaySpeX
EE Community Star
EE Community Star

‎27-04-2024 01:30 PM

Are you on PAYG? If so, you'll be offered the "roam like home" add-ons when you arrive in EU.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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