Website issues

ChevyMegatron02
Visitor

Hello, EE whenever I  go on the website to add my new card info, it would say that it’s unavailable and refresh itself a dozen times. Also, to make itself look worse if I manage to add my new card info, the website would show a blank square space and not add my new info. Very disappointed there’s an error every time I’m on the website.

EE please fix this immediately,

Regards

 

1 SOLUTION

Accepted Solutions
Schockwave
EE Community Star
EE Community Star

Hello @ChevyMegatron02 ,

Welcome to the community,

Here is the link where you can make a payment:

https://ee.co.uk/bills-payments/mobile/fast-payment

I would otherwise suggest trying another browser, or ring customer service and press option 2 to speak to one of the advisers.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 7953 966 or +44 330 123 1105.

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1 REPLY 1
Schockwave
EE Community Star
EE Community Star

Hello @ChevyMegatron02 ,

Welcome to the community,

Here is the link where you can make a payment:

https://ee.co.uk/bills-payments/mobile/fast-payment

I would otherwise suggest trying another browser, or ring customer service and press option 2 to speak to one of the advisers.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 7953 966 or +44 330 123 1105.