Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UKMaking International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not ...

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XRaySpeX by • EE Community Star
  • 87909 Views
  • 61 replies
  • 130 Helpful

Game Pass Ultimate - Non redeemable

Hi, I pay for Xbox Gamepass as an included extra with my contract but it's not actually redeemable and I've been charged an additional £12.99 to pay for Gamepass on top of the one I should be getting for free. I messaged GPU to 150 and they said it's...

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EE Perks

I have tried signing into my EE perks account however it’s saying my account has been deactivated and there is no where I can click to reactive this or contact anyone about it? 

eloise14 by • Visitor
  • 456 Views
  • 1 replies
  • 0 Helpful

Existing EE customer Student

I am an existing EE customer and a student and I am overdue an upgrade. I tried student beans to apply codes but they won't work. How do I get discount on upgrade?

Cazkuz24 by • Visitor
  • 1702 Views
  • 1 replies
  • 0 Helpful

Resolved! Free Gift

How do I claim my free gift? I purchased the Google Pixel 8 2 weeks ago. 

TigHank1 by • Visitor
  • 611 Views
  • 1 replies
  • 0 Helpful

Nhs perks

Hi,does anyone know how I link my nhs email to my account, Iv changed email address but it’s saying my account been deactivated. I wanted to get a perk code before I upgrade.

Cher88 by • Visitor
  • 466 Views
  • 1 replies
  • 0 Helpful

Resolved! Entertainment data pass and hotspot

Hi,I wanted to know if I hotspot another device, and said device was then streaming from the allowed apps (YouTube, Netflix .etc) if this would count to my data usage? Regards. 

DSeyi by • Visitor
  • 640 Views
  • 1 replies
  • 1 Helpful

XBOX GPU - Wont allow me to activate the pass

I recently upgraded my plan and added the XBOX GPU feature to my SMART Plan but when trying to activate it I am getting error messages. I click activate on the ee.co.uk/xbox page, a pop up then appears stating 'To activate and start enjoying your new...