Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 76110 Views
  • 59 replies
  • 128 Helpful

Apple Music

Hi, so I got my new iPhone from apple today and have set it up with my ee sim only contract. An inclusive extra was Apple Music. I previously had a subscription for Apple Music which i cancelled yesterday prior to purchasing the new phone and sim onl...

Resolved! Apple Music ‘added extra’

Hi.I have one inclusive extra on my recent EE contract. I opted for Apple Music a couple of weeks ago. My account says I’ve activated it but can’t find any evidence of it on my apple account. When I go to subscriptions at the bottom of the page is ‘E...

Jon_777 by Contributor
  • 3631 Views
  • 21 replies
  • 8 Helpful

ee perks

Hi I cant receive the email link for my ee perks password reset.

Matt4553 by Visitor
  • 309 Views
  • 1 replies
  • 0 Helpful

Reactivate EE perks

Hi, My EE perks account is deactivated, could I get this reactivated. I have tried 'forgotten password' but still states account deactivated Thanks 

SARAHA29 by Explorer
  • 500 Views
  • 7 replies
  • 0 Helpful

Apple Music dissapeared

Ever since upgrading and being assured I’d get 6 months free Apple music (a service I was already paying for) my Apple music has vanished, where is my library? It disappeared from my old phone before my new one even arrived, almost as soon as the new...

Petiatl by Visitor
  • 320 Views
  • 1 replies
  • 0 Helpful

Resolved! Acer laptop bundle

I  purchased the Acer aspire 3 laptop bundle over two weeks ago and still haven’t had any information on how to claim the 24 months of Microsoft 365 personal, and 24 months of Norton security. Can someone tell me how a get these please 

Oracek88 by Explorer
  • 558 Views
  • 5 replies
  • 1 Helpful

NHS DISCOUNT

Once again want to upgrade and as I work for the nhs I’ve tried to log in to perks and I would like to take advantage of the discount but it proves utterly impossible. 

Becathom by Explorer
  • 376 Views
  • 1 replies
  • 1 Helpful

International minutes

Hi I’d like to top up international minutes so I can contact my family abroad but couldn’t through it the app please advise 

Aalaa by Investigator
  • 439 Views
  • 1 replies
  • 1 Helpful

Ee perk

Just had an email saying that ee are still having trouble processing my offer, I didn’t realise that there was a problem with my nhs ee perk code. Can someone help please!