02-09-2023 12:47 PM
I watch via an Apple TV box with the app installed and the quality on the discovery app is rubbish compared to the BT sport app. Both are streaming the same TNT broadcast of today's game (Everton v Sheff utd) and the discovery one keeps going fuzzy. Switched over to the bt sport app on the same device and it is perfect quality so nothing to do with my Internet or the device. Anyone else got the same or know where to raise this?
21-09-2023 05:48 PM
Same. 4K ultimate was great. This is not 4K. I can't see any of the 4K channels.
I've tried on an LG CX, Firestick and Samsung Qled. Not sure who's at fault, but definitely don't have access to their 4K channels
25-09-2023 11:19 AM
I fixed this at the weekend. You have to go into your ee account and change the extra from bt sport to discovery plus. The UHD option then shows.
25-09-2023 11:24 AM
I fixed this at the weekend. You have to go into your ee account and change the extra from bt sport to discovery plus. The UHD option then shows.
25-09-2023 11:40 AM
@davoee Sorry for the late reply. Yes it’s an Apple TV 4K.
25-09-2023 02:06 PM
Where abouts do you see the UHD option in the discovery+ app?
25-10-2023 05:25 PM
Since i can only watch it on the discovery plus app now, I find the platform for the app so unstable and pretty much **bleep**e, wish they'd stuck with the build of app from BT Sport as I never had an issue with that.
25-10-2023 05:50 PM
25-10-2023 06:35 PM
Samsung Galaxy S3 tablet
25-10-2023 06:37 PM
Thanks @Stints69
Are you connected to WiFi or mobile data?
Do you have the app on any other device?
If so, does the same happen?
Leanne.
25-10-2023 06:39 PM
I stream SkyGo, Netflix, Amazon prime video and Paramount plus perfectly fine just Discovery plus stutters constantly after 10 secs of working fine, nothing to do with WiFi, but my new S23 ultra phone works with it so I'm miffed