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TNT Sport buffering

AlanH2
Contributor
Contributor

Not sure if this is the correct place to post this.

Is anyone else having buffering problems with TNT sport watching on the big screen from the discovery + app on their phone?

42 REPLIES 42
Leanne_T
EE Community Support Team

Hi @AlanH2 

Thanks for coming here. 

How long has this been happening? 

Are you casting from the phone to watch on the big screen?

Thanks 🙂

Leanne.

Hi

It's only happened today

Thanks

Hi 

It's only happened today and yes was casting from the phone to big TV

Thanks

Leanne_T
EE Community Support Team

Does this happen when your not casting to the TV? @AlanH2 

Leanne.

Hi Leanne 

Not sure 

It does it a little but on my phone. It just stops for a split second and than continues. But on the tv it can be buffeting for a couple of minutes

Leanne_T
EE Community Support Team

Thanks @AlanH2 

Does this happen if you cast any other apps?

If not, please report this to our tech gurus on 150, they will certainly get this looked into for you 🙂

Leanne.

MLOW07
Investigator
Investigator

I watch via an Apple TV box with the app installed and the quality on the discovery app is rubbish compared to the BT sport app. Both are streaming the same TNT broadcast of today's game (Everton v Sheff utd) and the discovery one keeps going fuzzy. Switched over to the bt sport app on the same device and it is perfect quality so nothing to do with my Internet or the device

DavidMLW
Investigator
Investigator

I'm having a lot of buffering problems. Never happened with BT Sport's.