03-07-2023 12:45 PM
Hello, can anyone help me? I just received my sony xperia 1 V, and I was supposed to get a Sony head set worth 349 as well but it hasn't come through
Solved! See the answer below or view the solution in context.
03-07-2023 03:20 PM
Hi @Fallen4500x,
What was the date of your order?
If it was before 28 June 2023, your can claim your headphones at Xperia Rewards.
Hope this helps.
James
03-07-2023 01:28 PM
@Fallen4500x Free gifts are not sent out with the device they are sent out15-30 days after. This is done to stop you from returning to the device and keeping the free gift.
03-07-2023 01:35 PM
Yeah I see so, I'm kinda sad to be honest, love the phone, but after I phoned them now, (I went to the sony rewards site)apparently I can only redeem the gift before the a certain time, and I basically completed the order with in that time frame, but it didnt arrive during the time to be redeemed, if that makes sense.... super bleak man...
03-07-2023 03:20 PM
Hi @Fallen4500x,
What was the date of your order?
If it was before 28 June 2023, your can claim your headphones at Xperia Rewards.
Hope this helps.
James
03-07-2023 06:20 PM
03-07-2023 06:22 PM
No problem @Fallen4500x 🙂
James
03-07-2023 06:23 PM