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Community Activity
5g mobile broadband blocking certain apps
i recently purchased a 5g mobile broadband prepaid simcard so i can use my laptop for gaming on the go. i get brilliant speeds and can play certain games with no issues but whenever using th 5g broadband i cant use discord or steam. anybody have any ...
What is the truth about wifi 7?
Hi, I'm a BT transferee to EE broadband and after much discussions with advisors finally settled on the 500mb essentials with wifi 7 smart hub pro - then the problems started. On go-live date no additional equipment arrived (although I did receive th...
Installation pending forever with no ETA
Hi EE Community,I’m extremely frustrated with the lack of progress and poor communication around my broadband installation. Here’s a timeline of what’s happened so far:Ordered EE broadband on 25th Feb, with an installation date scheduled for 14th Mar...
Recordings ending early
I have changed to a new EE Pro from a previous BT box and the old box used to allow recordings to start a wee bit earlier and finish 5/10 after the show but the new box doesn’t allow that option on settings that I can see and I keep losing the ending...
Pixel 9 Pro Fold Upgrade
Hi all, Anyone know if there's gonna be any more Pixel 9 Pro Fold 512GBs in stock anytime soon? The store shows them as in stock, but all of the agents I've spoken to have said they'll call me back halfway through agreeing an upgrade and I've never ...
WiFi issue
Hi, Our WiFi keeps dropping it's connection multiple times a day. If we switch it off and back on it usually comes back on. The lights on the router remain blue and we have not changed it's position. Any advice?ThanksJS
Roaming
I am currently abroad and want to purchase an add on. Unfortunately, the text messaging isn't working. I received multiple texts from EE stating "text ROAMINGDATA to 150 to purchase additional data". When I do text "ROAMINGDATA" to 150, I get a text...
Resolved! Roaming EU or Roaming ROW
HiIm going away to the USA this week, ive got a swappable benifit i can use to switch to. So was going to switch it to Roaming to allow me to use the Data/Mins/Texts when abroad. However there are two available EU and ROW, the More info on ROW tell m...
No email confirmation or order history
Hi I preordered a Switch 2 but I’ve been sent no email to confirm and there seems to be no way to find the order in my account (just mobiles and broadband orders). I snapped a picture of the order no. luckily but I’ve had no trace beyond that. I boug...
Third Party Service charge
I have been charged £13 for third party services but can get no details of who they are and all EE mention is a code who I can’t get . Can anyone help ?
