The EE Community

Error AAU941

Received this error this morning on the Apple TV EE TV app, And a restart hasn't made any difference. Google Search turns up nothing useful, nor does a community Search. Anyone else?

Mini box with signal extender keeps freezing

We have a second tv that runs off a mini box with signal extender, but it keeps freezing. Usually it comes back on if we turn off the box and restart it, but it happens a lot. Sometimes 2 or 3 times in one evening, sometimes every night for around a ...

No braodband, fault at the EE switchbox

Does anyone know the magic word to get an EE tecnician to attend and fix a fault at the switch box at the street?  We have been without broadband for neaarly 2 weeks.  8 days ago (4July) a technician did attend my property and detrmined that everyone...

No Broadband for 2 weeks, fault at the box

Broadband

I’ve got the ee app and have paused the WiFi in many devices in my house yet when I check these devices they are all still connected to the internet, they all say they are paused on my app though 

Eufy E340 WiFi connection issue

I've recently purchased a Eufy E340 video Doorbell and no matter how much I try, it will not get past the WiFi connection stage (as shown in the picture.)I have set up a compatible WiFi to ensure it runs through the 2.4GHz network, but still nothing....

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

SSID and Password Restrictions

I have used the same wifi SSID and password for decades by changing the configuration on all the routers I have had since the  BT Voyager 2000. I recently cancelled an order to upgrade to FTTP and Digital Voice because I found a screenshot of an EE S...

No Signal.

Currently out with no signal. Don’t have Skype. Can’t make calls, need to speak to an ee representative asap.