Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 74612 Views
  • 59 replies
  • 128 Helpful

Upgrade option more expensive when in basket

Hey all,Anyone else had an issue where an upgrade deal is more expensive than quoted when clicking through and adding to basket?Currently i'm being showed a deal for an iPhone 15 (128gb) with 125gb of data for £38.10 a month. However when clicking th...

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Buztafen by Investigator
  • 995 Views
  • 7 replies
  • 3 Helpful

Resolved! Double data

I received a text offering me Double Data as I am a BT and EE customer,  is this a scam if not will I have to pay extra each month or will my monthly payment stay the same.

Resolved! Pixel ear buds claim - ordered after time frame

I ordered the pixel 9 pro XL on 12th November, the advert on the EE app said 'claim your free gift', I have a screen shot of it still on there. I've gone on the rewards claim section to see when I can start the claim and it specifies start of Oct to ...

Pippa087 by Explorer
  • 542 Views
  • 3 replies
  • 5 Helpful

Resolved! Apple TV+ trial not working

I have been sent a text message from EE with a link to register for the 6 months free trial of Apple TV+. Selecting the link on my iPhone takes me to safari and then redirects to AppleTV. It shows a 'Cannot Connect' error. How do I get it to work? 

Change of nhs email for perks

Anyone had any luck changing their nhs email with perks. I would like to upgrade my phone but have changed trusts so unable to access my original email address registered with perks. 

HD/4K v NOW boost??

I’m looking at adding HD to my package and getting rid of ads. I can see one is HD/4K TV £6 and then there’s NowTv Boost £6. When I read the blurb about HD TV it says about boost. So are they the same thing??Which one will allow me to watch all chann...

BeckieBDE by Investigator
  • 513 Views
  • 1 replies
  • 0 Helpful

EE Perks password reset not working,

I am an NHS worker.   I have just upgraded my mobile phone and need my EE Perks code. I am unable to log in or reset   NO email reset being sent to either of my email accounts 

Coventca by Explorer
  • 1836 Views
  • 31 replies
  • 2 Helpful