Offers & Add-ons

Discussions around EE offers and add-ons

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The Free CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by Grand Master
  • 60521 Views
  • 57 replies
  • 123 Helpful

100 mins to anywhere not working

Hi I'm in Cape verde and obviously outside of the EU, I run a buisness so before I travelled I added 100 mins to anywhere to be activated to allow me to be able to receive calls and little did I know this had not been the case so I can't make calls o...

TM74 by Investigator
  • 484 Views
  • 11 replies
  • 1 Helpful

Resolved! Apple Music inclusive extra

Hi I’ve left EE today and am with another network however I still have access to Apple Music as this was my inclusive extra with yourselves. I can’t text STOP MUSIC to 150 as you’re no longer my provider and the message fails. How do I cancel the App...

EE perk

Hi I’ve tried to reset my password to my perks account but it keeps saying that it hasn’t updated and to try again. I’ve tried several different password to see if would work but nothing. And the email address is the correct one as well, I updated my...

Cant change inclusive extra

I'm trying to change my inclusive extra from Microsoft 365 to tnt sports and keep getting technical difficulties please try again. Help please

Hels83 by Investigator
  • 294 Views
  • 1 replies
  • 0 Helpful

EE Perk

Trying to upgrade my phone, and request a new nhs perk code. Tried to log in but says my account has been deactivated. (Have attempted to reset password via work email address, but didn’t work. Please advise what to do. Thanks 

Sha2013 by Visitor
  • 215 Views
  • 1 replies
  • 0 Helpful

Family and Friends Code

HelloI have been trying to purchase a new phone with package but when I put the Family and Friends code in I get the message it is invalid.  Any help would be appreciated, thanks

Ian19641 by Explorer
  • 406 Views
  • 3 replies
  • 0 Helpful

Ee perks

Hi trying to log on to ee perks saying I already registered but have not received anything.. tried to reset my password  numerous times but no link is sent please could you help

Gay2 by Visitor
  • 217 Views
  • 1 replies
  • 0 Helpful

NHS discount password re-set

I registered with my last contract for the NHS discount and I have just upgraded and need to access a new code, as I had forgotten password pressed forgot password but have not received email to do so  

Resolved! accessing ee perks when nhs email changed

HI I have ee perks but the email I used to access it has changed (the NHS changed our emails and we no longer have access to the old email addresses), I have forgotten my password and as they need the email I set it up with to reset it, I can't chang...