Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 71216 Views
  • 59 replies
  • 128 Helpful

Resolved! Netflix not available on Fullworks plan for iPhone

I have purchased the latest iPhone + Fullworks (for iPhone) plan. Now while I know the plan is bad since it only includes AppleOne + Sports, I was under the impression from speaking to customer support that it would be no problem giving me the Netfli...

Greyze by Investigator
  • 724 Views
  • 3 replies
  • 2 Helpful

Netflix inclusive extra subscription removed

Hi...I've had Netflix as my inclusive extra all linked up and working fine for a few months now, set-up in the normal way via the ee.co.uk/netflix link.Then about a week ago Netflix kicked me out, said my password was incorrect (it definitely was not...

Crayfish by Explorer
  • 704 Views
  • 2 replies
  • 0 Helpful

EE Perks

Can someone tell me how I can re-register my EE perks. Its saying that I did not verify my account in time and now I cant do anything with it. Thanks, Jade 

Jade1354 by Explorer
  • 425 Views
  • 3 replies
  • 0 Helpful

Data add-on

Hi, I need someone from EE to help me urgently with data add-on for my 4G Home Broadband, please. Tried to call you but your automated system does not recognise my device number, and I just go round in circles with "press this number, this one, this ...

jmawford by Investigator
  • 513 Views
  • 5 replies
  • 2 Helpful

Apple TV 6 month trial with broadband

I am unable to activate this, I click on start activation but do not even get to apple.com.i changed my default browser from safari to Google but made no difference. any ideas please 

Hg60 by Explorer
  • 512 Views
  • 4 replies
  • 1 Helpful

Resolved! EE Perks code not working

I'm trying to price an early upgrade but any time I enter my EE Perks code it is telling me the code isn't recognised. I have tried on multiple devices and browsers, I even generated a new code and nothing is working. Any ideas? 

arka1m by Visitor
  • 374 Views
  • 1 replies
  • 1 Helpful

Resolved! Upgrade 6 months free apple tv

I've recently upgraded my phone with the apple tv benefit however when checking the ee app i only have apple music showing. I spoke to a chat agent who said they have put apple tv onto my account however when looking at the add-ons in the app it stil...

Moleplex by Explorer
  • 946 Views
  • 9 replies
  • 9 Helpful

friends and family only applicable to fixed data contract?

Himy f&f discount gets automatically applied at the end of checkout of an upgrade - but it only seems to apply for fixed rate contracts (and the only option is a standard 35 gig one).  It doesn't seem to work for any of the unlimited packages.  Is th...

_geoc by Explorer
  • 1001 Views
  • 3 replies
  • 1 Helpful