Spam gaurd

[Wendy888]

I cancelled the spam gaurd duo £2 a month a few months back and gone on today an see I’m still being charged for it yet it has cancelled as it no longer says suspect scam calls now

[Leanne_T]

Morning @Wendy888 

Thanks for coming to the community. 

If you log into the EE app and select add-ons, does the Scam Guard add-on show as active? 

How did you cancel the Scam Guard a few months ago? 

Thanks 🙂

Leanne.