Cancel add on

NeilFS
Investigator
Investigator

I have the TNT sports add on. 

id like to cancel it. 

it started a while back, I’ve just upgraded, it’s not showing as active on my account but I am paying for and have used it. 

any ideas on how I can cancel without sitting in a long phone queue please?

1 SOLUTION

Accepted Solutions
Leanne_T
EE Community Support Team

Hi @NeilFS 

Thanks for coming to the community. 

If you text STOP SPORT to 150, this will remove TNT Sports for you. 

Leanne 🙂

View solution in original post

21 REPLIES 21
Leanne_T
EE Community Support Team

Hi @NeilFS 

Thanks for coming to the community. 

If you text STOP SPORT to 150, this will remove TNT Sports for you. 

Leanne 🙂

Thanks Leanne!

Kind Regards

Neil [edited] 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Stop sports

Leanne_T
EE Community Support Team

Hi @ROCKY23 

Would you like to remove your TNT Sport add-on? 

Leanne.

Yes I would like to cancel my tnt sports thank you

Sent from Outlook for Android<>
Leanne_T
EE Community Support Team

Thanks @ROCKY23 

Have you tried texting STOP SPORT to 150? 

Leanne.

Stop sport

Kuziva1
Explorer

I have tried texting STOP SPORT to 150 but has not worked. Could you help

Leanne_T
EE Community Support Team

Hi @Kuziva1 

Thanks for coming here 🙂

Did you receive a reply from texting 150? 

Leanne.