Cancel add on

[NeilFS]

I have the TNT sports add on. 

id like to cancel it. 

it started a while back, I’ve just upgraded, it’s not showing as active on my account but I am paying for and have used it. 

any ideas on how I can cancel without sitting in a long phone queue please?

[Cdunn]

Hi Leanne, I have tried this however it’s not working can you help please? 

[Katie_B]

Hello @Cdunn. 

If you are unable to cancel this online, please give us a call so our customer care team can help. 

Katie