The EE Community

Parental controls on TV

 I have recently had the TV installed and am unable to turn off the pin requirements. Ive gone to home, settings, restrict and turned everything off. However i'm watching Gavin & stacey and its asking for a pin every time the adverts finish.  Any adv...

Message us??

Hi, Has this option to contact EE this way been removed?  I’ve tried on the app and on the website but still cannot get the message us button to appear. is there a way to email them instead?  Thank you 

Dropout of wired device during the day

Hi,We have full fibre to the house with wired devices and wireless. Our main computer is an I Mac and is wired. We have several iPads a Mac mini and other devices including a solar panel inverter. All work until around 10.30 am when the wired iMac st...

connection Issues Gallaxy A12

When I make or receive a phone call on my Samsung Gallaxy A12 no one can hear me. How do I fix this please? The volume is turned right up.

Smart Wi Fi Pro

The light on my Smart WiFi Pro keeps changing to orange and I lose some of my connections.  If I turn it off and on again it seems to pick up the signal.  Certainly not what I thought I was paying for?  Can anyone help please?

Help with Recruitment process and assessment

Hello, I recently applied for a job at EE and I went to check my applications 2 days later to the initial date and I noticed that it said “complete your assessments” however, I’ve been looking through my emails and through my profile and haven’t bee...

Re: Calls to complete huawei security not available from This network

Hello I'm having a slightly different issue but with the same watch.I've got the Huawei app installed and I'm going through the watch setup but I'm not receiving any SMS message. Are EE blocking messages from Huawei? 

I have £151 credit. What does this mean? I have no recollection of purchasing cr

EE/Verisure Smart Home Security System

Oh my god!  How difficult can it be to purchase a product that EE offers!!!I have been trying to purchase a home security package that EE offers with Verisure since mid April 2025.  My details have been passed along to the specialist sales team on nu...