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Inclusive Extra

NLCarpenter25
Explorer

‎27-01-2025 08:50 PM

I am unable to get access to register my inclusive extra pre-selected when I brought the phone and sim plan. Does anyone have any ideas on how to get access to it? On the app it says my extra has been selected and my only option is to remove it. 

0 Helpful
3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎27-01-2025 08:54 PM

@NLCarpenter25  What inclusive extra is that? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
NLCarpenter25
Explorer
In response to Chris_B

‎27-01-2025 08:54 PM

It is for Xbox Game Ultimate Pass

0 Helpful
Leanne_T
EE Community Support Team

‎28-01-2025 08:44 AM

Morning @NLCarpenter25 

Thanks for coming to the community. 

Did you receive a link to set up the Xbox Game Pass? 

If not, could you try setting up by visiting http://ee.co.uk/xbox and entering the mobile number, does this work for you? 

Leanne.