Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 77007 Views
  • 59 replies
  • 128 Helpful

Having issues with my bt sport/tnt subscription

One of my add ons is a media package, so this month I’ve switched my Apple Music to bt sport or now it’s called tnt sports, it won’t work, it keeps telling I need to upgrade from a lite pack, can someone please help me, it’s very annoying and I want ...

EE Add-ons & Benefits - Not Working

Hey,Not sure if anyone here is able to help, my current contract includes an additional "add-on" but when trying to add this via the TXT service it says that the service is currently in high demand and to try again later.When trying to add via my acc...

UnluckyXIII by Established Contributor
  • 2314 Views
  • 6 replies
  • 0 Helpful

Resolved! Apple Music Benefit not activating

HI, I've just upgraded to the full works sim plan and I've been 3 days trying to activate my apple music benefit, however the link that has been sent just takes me straight to the app and doesn't actually activate anything with apple to let them know...

Martybfly by Investigator
  • 6954 Views
  • 15 replies
  • 1 Helpful

Resolved! Paying tech add on early

I got a PS5 almost 2 years ago as a tech add on, and am looking to pay it off a few months early, how would I go about this?

Resolved! 20% EE discount

Long shot but does anyone have a spare 20% discount?Cheeky ask but am a year into my contract but the iPhone 16 is calling to me.No need to be negative on comments but it’s appreciated whoever reads this!  

_bitter90s_ by Established Contributor
  • 882 Views
  • 4 replies
  • 0 Helpful

Resolved! Not getting a password reset on EE perks

I'm coming upto my upgrade time and I was trying to get onto my EE perks but I've forgotten my password, I've tried to get the reset email multiple times and nothing comes through to my inbox or spam folders.Any idea what I can do? Thanks

Resolved! Re: Apple TV plus add on not working.

Did you ever manage to resolve this? I'm seeing a few people in the forums with the same issue and no solution (other than calling technical support, who apparently send you to Apple who send you back to EE!!).

l_cardani by Investigator
  • 2572 Views
  • 15 replies
  • 5 Helpful

Resolved! Microsoft 365

Hi so I selected this add on and recieved the text message to activate. However I go to activate put phone number in and pin it sends and it just comes up technical problem. Then I have to wait 10 minutes to try again. Then the same problem occurs. H...

Db6192 by Investigator
  • 774 Views
  • 5 replies
  • 2 Helpful