25-02-2023 10:10 PM
I have just upgraded my contract and added the Xbox game pass to my contract, how do I activate this?
Solved! See the answer below or view the solution in context.
19-11-2023 08:17 PM
I haven't received mine yet and its been almost a month I think I'm going to cancel EE have been the worst phone company I've ever been with and got talked into staying with them how stupid was I to think they were better than 3 !!!!!
19-11-2023 08:19 PM
I have spent over 7 hours trying to get customer service to help and tbh useless is the only word that fits .
Almost 1 month I've been waiting for my code.
19-11-2023 08:32 PM
What a joke EE is can you tell me how to cancel my contract and give you everything back I've lost almost 1 month of the add on xbox pass and spent over7 hours on the phone to them idiots that can't understand a word I say why don't you employ English speaking people that can actually speak it and understand it fgs USELESS!!!!!!!!!!!
19-11-2023 08:33 PM
Don't bother ringing they are USELESS.
20-11-2023 07:38 AM
Good morning @Davey1970.
Welcome to the community.
I am sorry to hear you have not been able to get this resolved over the phone.
What was advised when you spoke with our customer care team?
Speak soon,
Katie