How do I activate Xbox gamepass?

[Louisiana29]

I have just upgraded my contract and added the Xbox game pass to my contract, how do I activate this?

[James_B]

Hi @Louisiana29,

Welcome to the EE Community. 🙂

Have you received a text with a link to activate your subscription?

James

[Louisiana29]

Hi @James_B ,

No I haven't.

[James_B · Accepted solution]

Hi @Louisiana29,

Please get in touch with Customer Care so the team can resend the text for you.

They'll be happy to help. 🙂

James

[Louisiana29]

Hi @James_B ,

Thank you 😊

[Leanne_T]

Let us know how you get on after calling us on 150 @Louisiana29 

Thanks 🙂

Leanne.

[Dboy69]

Hi James I'm having g the same problem with xbox add on,how did you get on

[Christopher_G]

Did you get the link from us by text after you added the inclusive benefit in your My EE account, @Dboy69?

Chris

[Eirinn2]

when getting the activation link it states there is a problem after i enter my code how can i activate it ?

[Leanne_T]

Hi @Eirinn2 

Thanks for coming here. 

Can you try another browser to see if this works for you? 

Is the Gamepass add-on showing in your My EE app? 

Leanne 🙂