International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...
I want to upgrade my phone. I have tried logging into my EE perks account but it says my account has been deactivated as i didnt complete registering in the timeframe given. It now won't allow me to login or re-register. Can someone please help so I ...
Hi I've joined EE with a pay monthly SIM Only account and it's supposed to come with free Apple Music but I've had no information at all about how to add this. I've tried texting 150 but that hasn't added anything and there's nothing in MY EE which m...
I received an email explaining my by sport app on my account is changing please download and follow the process but it’s not working for me and I want to ensure I can still watch and. Have access please help!
I am trying to set up data roaming add on whilst in Australia and New Zealand however error message appears. please could you advise?
Dear Sir or madam：I would like to upgrade my mobile phone traffic package to what is shown in the image below, i.e. one month only wireless traffic package. Can I continue to use my current mobile number after the upgrade here? Or do I have to change...
Afternoon,I had a chat conversation to get a perks code added just after going SIM only on one line and upgrading the handset on the other in July. I've just had my bill through but the code hasn't been applied and I've been waiting in a chat window ...
Hi I'm not an EE Customer, but I've been advised I can buy an 50gb data sim which will also allow me to make international calls with an add on whilst I'm travelling in Canada. I can ind such a SIM deal. Can anyone please help with this. Thank you
I should have received a set of Samsung earbuds when I purchased my Samsung Z Flip 5 phone. I have spoken to 5 customer service agents and nobody has been able to help me with this matter. The process of getting to speak to customer services at EE ...
I received my Samsung A34 5g 25/03/23 when will I receive my free ear buds? Do I have to do anything to claim them? Thankyou
I have bought a subscription SIM in the UK and now gone into Europe so purchased 5GB data to use in the UK & EU for 30 days. However, I have turned roaming on now in Portugal and I keep getting texts telling me I need to add on a data pack. The mobil...
