International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...
Hello.I’ve purchased a PS5 on an EE add-on plan, which comes with 24 months free PlayStation plus premium. I’ve already got a PlayStation plus subscription so have attempted to follow the instructions set out here-However, I can’t get past step 2. I’...
Hi ,When logging into my eeperks it says account deactivated . When I try to reregister it says the email address is already registered.At the end of my tether with this situation please can someone help deactivate and remove my account so I can re r...
HiI came out of contract last week and moved to a sim only plan. With my previous contract I had Apple Music so when I moved to sim only it automatically removed it. I chose a sim only plan where I could pick an exclusive extra as I wanted to keep Ap...
Hi all, I want to buy a data add on but it says 'Lasts 0', it doesnt tell me if it will last 7 or 30ndays, why is this?
Hi, I have just received a link for the Xbox Ultimate game pass option via text as an existing EE customer, following my recent sim upgrade. I can see that I already have this showing as activated on my online EE account. Can you advise on how I can...
Hi i just received a 30 day unlimited data add on. Can I use this when roaming in Spain?thx
I've seen other forum posts on this.When I signed up I got a link via sms for the apple tv 6 month trial. I've tried the link various ways and it just doesn't work. That includes being signed in to an existing paid account, and a non-paid account, an...
Hello, I’m going to Turkey in august for 11 days . I’ve been told I can buy a roam abroad pass add on for £15 for a month. Which means I can use my phone for minutes, texts and data ( up to 50gb) as normal as if I was in uk. Has anyone done this befo...
