Giftcloud

Tonilouise4791
Visitor

Has anyone received their gift cloud gift card as I’m past the 7-10 days wait and I still haven’t received it and I don’t want to loose getting it? 

1 SOLUTION

Accepted Solutions
Debbie_G
EE Community Support Team

Hi @Tonilouise4791.

Welcome to the community.

You can find more information about how Reward Cards are issued and what to do if you haven't received yours on our Reward Card help page.

Have you checked your junk or spam folder? Sometimes emails can end up there.

If you still haven't received your Reward Card, I'd recommend checking the information on the help page and following the advice for missing rewards. The team linked on the page can also check the status of your reward and advise further.

Debbie

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1 REPLY 1
Debbie_G
EE Community Support Team

Hi @Tonilouise4791.

Welcome to the community.

You can find more information about how Reward Cards are issued and what to do if you haven't received yours on our Reward Card help page.

Have you checked your junk or spam folder? Sometimes emails can end up there.

If you still haven't received your Reward Card, I'd recommend checking the information on the help page and following the advice for missing rewards. The team linked on the page can also check the status of your reward and advise further.

Debbie