Hello, I purchased my Samsung S23 ultra yesterday (27/02/23) in store on the high street. Today, a friend of mine was speaking to me about the device and stated that they were interested in transferring to EE as there was a current offer where you receive a free pair of Galaxy Buds2 Pro. I was completely unaware of this offer as I was not informed and did not receive them in store. Am I still eligible for the earbuds or is this an online deal only?
If I am eligible how would I go about claiming them?
Image added for reference
