Free Earbuds

[Ellio_5]

Hello, I purchased my Samsung S23 ultra yesterday (27/02/23) in store on the high street.  Today, a friend of mine was speaking to me about the device and stated that they were interested in transferring to EE as there was a current offer where you receive a free pair of Galaxy Buds2 Pro. I was completely unaware of this offer as I was not informed and did not receive them in store. Am I still eligible for the earbuds or is this an online deal only?

If I am eligible how would I go about claiming them?

Image added for reference

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[James_B]

Hi @Vickyt190,

Welcome to the EE Community. 🙂

If you ordered your phone between 17 February 2023 and 16 March 2023, your Galaxy Buds2 Pro will be delivered to your home address 15-30 days after you received your phone.

Hope this helps. 🙂

James

[Vickyt190]

I got my Samsung galaxy s23 ultra on the 4th march

[James_B]

That's great @Vickyt190 🙂

Keep an eye out for a delivery notification.

James

[Vickyt190]

It's the best phone that Samsung has made so far 

[James_B]

I'm glad you're happy with your upgrade @Vickyt190 🙂

I'd love one!

James

[WendyJS]

I purchased an S23 Ultra and plan in store yesterday and was told that I needed to apply for the ear buds? Reading the other replies it seems I don't, which is correct?

[James_B]

Hi @WendyJS,

Welcome to the EE Community. 🙂

The Earbuds are automatically sent to your home address 15-30 days after purchase.

Hope this helps.

James

[Vickyt190]

I'm looking forward to my new Samsung earbuds 

[Ellio_5]

Hello,

I'm the original creator of this thread. I didn't apply and received my earbuds a couple of days ago 👍

[James_B]

They're a great bit of kit @Vickyt190 

Enjoy! 🙂

James