Free Earbuds

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Ellio_5
Investigator
Investigator

‎28-02-2023 07:27 PM

Hello, I purchased my Samsung S23 ultra yesterday (27/02/23) in store on the high street.  Today, a friend of mine was speaking to me about the device and stated that they were interested in transferring to EE as there was a current offer where you receive a free pair of Galaxy Buds2 Pro. I was completely unaware of this offer as I was not informed and did not receive them in store. Am I still eligible for the earbuds or is this an online deal only?

If I am eligible how would I go about claiming them?

Image added for reference

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Winteroats
Contributor
Contributor
In response to Vickyt190

‎03-06-2023 07:43 PM

Hi Vicky did you get your ear buds I've been waiting since 28th of March contacted 150 on the 9th May and still not received any I think it's an EE con trick kind regards Winteroats. 

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Vickyt190
Contributor
Contributor
In response to Winteroats

‎03-06-2023 07:47 PM

Yes I've had mine a while now 

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Vickyt190
Contributor
Contributor
In response to Winteroats

‎03-06-2023 07:48 PM

If you haven't received them you will need to ring up ee they are there to help 

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Winteroats
Contributor
Contributor
In response to Vickyt190

‎03-06-2023 07:55 PM

Keep doing that but had no luck thinking about stopping my standing order as I only got the phone from EE for free ear buds the customer service seems quite shocking and poor quality l have had issues with them before best going into shop deal with them face to face. 

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