Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 82373 Views
  • 59 replies
  • 129 Helpful

EE Perks - Cannot Login / Reset Password

Hi,I registered a long time ago for EE Perks using my company email address. I'd like to get some updated codes but I'm unable to login:Perform password reset, get email and update my password.Try to login with email and new password and receive inva...

gmacky by Visitor
  • 548 Views
  • 4 replies
  • 0 Helpful

Wrong information on Add on screen

There’s an issue on the EE iPhone app regarding Add ons for EU data. I needed extra data for a day and chose the option of 200Mb for 1 day costing £2. A confirmation text informed me that only 100Mb was added, and this is what showed up on my app. Th...

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Resolved! Xboz

Read moreHow do I order the xbox on contract How do I order the xbox on contract 

EE perk code expired

My EE Perk code recently expired and I have generate a new one but cannot find anywhere to enter the new one. My account is due an upgrade and whilst looking at upgrades the code was not working at checkout? Is there anything obvious I am missing?

Resolved! Xbox game pass ultimate

I have recently been placed on a payment arrangement which means my game pass has been removed, I have attempted to change the payment method but it keeps bringing me back to the my ee page but I can’t manage it because it’s not showing, I need to so...