Free Buds with Galaxy Fold 6

[IainSmith1988]

Afternoon All, 

I upgraded my phone yesterday (22/07/2204) in store from a Fold 4 to a Fold 6. unfortunately I had to get an early upgrade due to a broken screen and traveling for work, so no time to have the broken one repaired. In order to upgrade early I had to pay £330 which I thought was reasonable due to my contract not being complete until December, but also the free Buds that I was told I could claim. I have looked online and cant find any way to claim this, even though the staff in store said I only need to show proof on purchase i.e receipt on the claims form 🤔.

Has anyone else go the same issue and if so what is the best way to claim the Buds ?

Best Regards,

Iain

[Afusbaby]

Hi, where you eventually able to claim with the proof of purchase 

[DanDawg]

I'm glad (in a bad way) that I'm not the only person still waiting. Love the phone, love my old Buds3 Pro. Sort me out with some 3s 😄

EE customer since they were Orange in the 1990s and T-Mobile in the 00s, don't let me down now!

[TaranWare]

Hi everyone, 

After numerous calls to EE, I finally got someone who a) was nearly able to help me and b) actually admitted that it is an EE promotion (they told me originally it was a Samsung issue and I had to phone them to get them sent to me. Note, I'm not talking about the delay we've all been told about) and I should be getting them.

She mentioned there is apparently a link, that one of you may still have, in order to allow me to get my free pair. Does anyone still have the link that they can share?

Otherwise, I'm going to have to keep chasing the EE Supply Team to get my buds!

Had anyone actually recieved their buds at I'm told that they are in stock! 

[Leanne_T]

Hi there @TaranWare 

Thanks for coming to the community. 

I have sent you a private message for some details.

Speak to you soon. 

Leanne.