13-04-2026 06:18 AM
I took out a new phone and broadband, I was offered a £250 prepaid card, whilst browsing i asked for some FE Buds to be part of that offer taking down the value of the card, or at least I thought.. I am still waiting for the card, unless I've asked for the buds instead?.. this was end of February.. any ideas on timeliness on this please anyone?!,. Thank you. 🙂
13-04-2026 11:22 AM
Hi @123-timms-44,
Welcome to the Community!
As long as you shared your details with Giftcloud when placing your order then you should receive an email with your voucher within 140 days.
Rach