EE Perks - Password Reset Not Receiving an Email
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31-05-2023 08:08 PM
Hi,
I am looking to upgrade my phone and trying to access EE Perks. When I try to login it says incorrect password. When I try to reset the password, it notifies me that I will receive an email. I have tried this throughout the day numerous time, with not one email being received. I have checked my Inbox, Junk Mail and also searched for "EE" on my whole email account. The email has never been received.
Please could somebody advise me on what to do in order to get access to EE Perks and be able to upgrade my phone.
Thanks,
Josh
Solved! See the answer below or view the solution in context.
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23-08-2023 07:30 AM
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30-08-2023 12:14 PM
Hi Leanne I'm having problems getting password reset email for perk.ee.co.uk , have called support twice in the last 30 days and still not able to login. work email confirmed then I can not log in with the password and no reset email recieved.
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30-08-2023 12:19 PM
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01-09-2023 07:30 AM
I am having same problem.
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01-09-2023 08:02 AM
Hi and welcome to the community, @Tranmerelad
I've sent you a private message to get some information from you. Please have a look and get back to me.
Thanks 🙂
Chris
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29-09-2023 10:14 PM
I am having the same problem. Due an upgrade but can’t reset password for EE perks! It says email sent but nothing in my inbox!
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30-09-2023 07:09 AM
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30-09-2023 09:23 PM
Yes checked both junk folders on personal and work email nothing there
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01-10-2023 08:31 AM
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08-10-2023 05:45 PM
I am having the same issue and I have tried with both my personal and work email addresses

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