EE Perks - Password Reset Not Receiving an Email

[Hairsine57]

Hi,

I am looking to upgrade my phone and trying to access EE Perks. When I try to login it says incorrect password. When I try to reset the password, it notifies me that I will receive an email. I have tried this throughout the day numerous time, with not one email being received. I have checked my Inbox, Junk Mail and also searched for "EE" on my whole email account. The email has never been received.

Please could somebody advise me on what to do in order to get access to EE Perks and be able to upgrade my phone.

Thanks,

Josh

[Ali_A]

Hi @Pinupjoe1 
 

I'll send you private message. Please check your inbox and get back to me when you can.

Thanks

Ali

[Pinupjoe1]

Private message replied… looking forward to your response

[Ali_A]

@Pinupjoe1 

Thanks. I have received your reply. 

Ali