Discovery+ TNT free sub

[Wally-Wump]

I recently moved over to EE on a sim only deal. Included was free subscription to discovery + and TNT sports.

Since subscribing I have recieved no details on how to access it. I am not impressed with EE so far. No email address for making contact. I am very hard of hearing and cannot handle telephone calls. I rely on texts, emails etc for communication. How do I access discovery + and TNT?

[Katie_B]

Hello @Wally-Wump. 

This could be a deposit for service/roaming with just joining EE. 

Please bring this to our customer care teams attention tomorrow, this can be removed. 

Katie 🙂

[Wally-Wump]

The fact that I have an add-on of Discovery+ and TNT is now showing in my account.

But....... I have no info on how to access this add-on, no username, no password, nothing.

It says it includes viewing with a big screen IE - a TV, but no information on how to access it.

Just to confirm, I assume I just text 18001 07953 966 150 to use the text relay service?

[Matt_124 · Accepted solution]

Try going to ee.co.uk/TNTSports and see if it let's you activate this here by logging in.

[Wally-Wump]

Yes, that worked. Thank you, I am very grateful.

Now, why couldn't EE have provided that info to me upon signing up with them?

Very bad service. I just hope that the actual mobile phone service is good.

[Matt_124]

Potentially just took some time for the add-on to appear on your account, glad you're all sorted now though!

Have a Happy New Year 🙂

[Wally-Wump]

Thank you. Same to you and your family.