I hope this email finds you well.
It’s a matter of regret that as an international student i tried to got a contract from EE as pay monthly phone. Due to low credit they didn’t provide the contract although they had been cut my one time bill of 32 pounds or something like that. After one day they sent me a message of not being able to provide the contract. But two days later i got a sim from EE. So i thought it was for free and i used it, one month later i got a bill of 69 pounds. I was like in a shocked. I tried to contact with EE customer service but they didn’t respond to my calls. And as an international student i was quite busy with my higher study and part time job that's why i didn’t able to call customer care everyday. Beside this after one month they stopped my that account. Suddenly i got a bills of 701.61 pounds. Please consider this matter and cancel my contract and that payment so that i could get relief from this matter.
Account number: *********** Bill reference number: **********
Thank you
