Contact ee perks?

[Christopher32]

I need to be able to speak to someone about my code history as there has been an issue in applying a code and I can no longer see previous years history.

[Katie_B]

Hello @LindsayK2004. 

Welcome to the EE Community. 

Have you checked both your Spam/Junk folders?

The email registered is this a personal email or a work email?

Katie.

[LindsayK2004]

Hiya yes I’ve checked all junk boxes in my work account and personal account. I did get a link through my work account for a password reset however when I tried to reset it it said it my account had expired so not sure what to do next 

[Katie_B]

Thanks for confirming @LindsayK2004. 

I have sent you a private message for more details. 

Katie 🙂

[LindsayK2004]

Hi where abouts did you send the message to please? 

[Katie_B]

Hi @LindsayK2004. 

The message will be in your community inbox. 

Katie 🙂

[nblundel]

Hello I am trying to get a reset password email for my ee perks but I am not getting anything and it doesn’t let me login into my account. I am due for an upgrade and I need the code. Can someone please help

[Leanne_T]

Hi @nblundel

Are you using the work email address to log in? 

How long ago did you register for the perk account? 

Leanne.

[nblundel]

Hello I am trying to get a reset password email for my ee perks. I have registered with my private email address previously and have checked the junk folder.

 It doesn’t let me login into my account.

I am due for an upgrade and I need the code. Can someone please help

[nblundel]

Hi

I would assume that I have used my personal email not my work email. My work email (@nhs.uk) changes regularly as I am a trainee doctor and move trusts very 6 months.

[Leanne_T]

Thanks @nblundel

I have sent you a private message on here for some details. 

Leanne.