01-03-2023 04:13 AM
Hi,how do you cancel Apple Music after free trial please,as I am getting billed twice for it even though I did send a txt saying Stop Music a month before trial ended.
01-03-2023 10:50 AM
Ok thank you,will ring in next 2hours.
01-03-2023 11:10 AM
01-03-2023 11:20 AM
Thank you,yes I will..
01-03-2023 11:29 AM
No problem @Jojo126Ee
Leanne 🙂
01-03-2023 02:04 PM
Hi Leanne,Thank you for all your help..rang 150,spoke with Dextor whom was very helpful.EE have cancelled Apple Music(thankfully)..and will credit my next bill of £21.27p..then my future bills will go back to normal of £21.87p a month(thankfully)..
01-03-2023 02:09 PM
Great news, very pleased to hear this has been sorted for you @Jojo126Ee
Come back to the community anytime 🙂
Leanne.
01-03-2023 02:16 PM
Thank you so much Leanne.Really appreciate your help..Yes I will do.THANK YOU 😊😊😊👍👍👍
01-03-2023 03:00 PM
No problem at all, you are very welcome @Jojo126Ee
Leanne.
18-04-2023 08:50 PM
Right, I signed up for the free Apple trial and I've never been able to get it to work, also when I go to Apple and click on signed up via EE it doesn't recognise me although I can sign in and all that.
I can't purchase music either and I'm just going around in circles with it all
18-04-2023 09:10 PM
@Woodster66 You can only purchase music via Apple that has nothing to do with EE, Do you have a payment method setup for this ?
Apple Music is just for listening to you don’t own that music.
Have a look at THIS