Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 75233 Views
  • 59 replies
  • 128 Helpful

Resolved! BT sport

I am looking to add BT sort to my package. I understand they are merging and now becoming TNT. If I add BT sport before July will I still have access to the new streaming TNT after the merge 

AMCF-JDFJ by Investigator
  • 419 Views
  • 1 replies
  • 0 Helpful

EU data

I purchased the EU data add on and it worked for a couple days but now doesn’t work at all. I keep getting txts saying “welcome to (new country) to use data you will need to purchase an add on or pay roaming charges of ….” But in my EE app it says th...

Resolved! Phone upgrade

Hi, I upgraded my phone on Friday to a Samsung s23 ultra and part of the deal was a free smart watch, how do I go about claiming that, Thanks   

Roaming

Hi I need to remove my roaming add on as im back from holida how do I do that as ur app is not working. 

Beenzzz by Visitor
  • 1041 Views
  • 8 replies
  • 7 Helpful

£300 Mastercard offer

I still haven't received my £300 Mastercard giftcard after upgrading in November. My broadband was also meant to switch to a cheaper tariff but nothing's happened there either... I have spent six months speaking to employees in store, over email and ...

tomtails by Visitor
  • 626 Views
  • 7 replies
  • 0 Helpful

Going abroad

Hi how do I know if my EE phone will work in Spain ? It says I have an add- on already ? Is this all that is required . Had problems in the recent past with another EE mobile not working / not receiving calls in Spain. What do I need to do ? Can’t ge...

MelA1 by Explorer
  • 914 Views
  • 4 replies
  • 1 Helpful

Ee perks

I am having trouble logging in to EE perks. I have requested a new password multiple times over the last few weeks and nothing ever comes through. I am definitely using the correct email address.  This happened to me earlier on in the year as well an...

Lwils16 by Visitor
  • 344 Views
  • 2 replies
  • 0 Helpful

family plan activation

hello, I've added an additional plan on my ee sim and wanted to know exactly how i can activate the family plan option. Please help

john_el by Investigator
  • 1539 Views
  • 8 replies
  • 2 Helpful