Perk Acc disabled

John200280
Visitor

Hi,

I registered for EE perks a little while ago and have since got my contract arranged.

I have tried to apply the perk by logging in but I get a message that says because of the time delay my account has been disabled. 

can anyone assist with getting this sorted so I can log into my perks account and apply my discount code

 

cheers John 

3 REPLIES 3
Leanne_T
EE Community Support Team

Afternoon @John200280

 

Thanks for coming here.

 

I've sent you a private message for some extra details, to help you with your perk account. 

 

Thanks :slightly_smiling_face:

 

Leanne.

Scrawforth82
Visitor

Hello I am having the same issue, I registered and it just says by account is deactivated as it wasn't completed in the required timeframe.

 

James_B
EE Community Manager
EE Community Manager

I've responded to your private message @Scrawforth82 🙂

James