Apple TV not available as Inclusive Extra

[Jonty303]

According to the EE website "We offer Apple TV+ as an Inclusive Extra on our Full Works and All Rounder iPhone plans." yet I have just signed up for an All Rounder SIM on a 12m contract and am not able to select Apple TV+ as my Inclusive Extra.

How can I resolve this issue?  

[Leanne_T]

Hi @Jonty303 

Thanks for coming here. 

If you text PICK to 150, which options show for the Inclusive Extra? 

Leanne 🙂

[Chris_B]

@Jonty303  It’s not available to sim only.    The all rounder sim only gives you Netflix not Apple TV+

You gave a sim only contract that’s not the all rounder iPhone contract as that includes the device also as it’s a full device contract.