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Another Disgruntled Customer Who Can't Switch To TNT Sports

davel8r
Contributor
Contributor

I'm unable to switch and despite following the activate link am prompted to buy a TNT sports pass to watch anything. I've spoke to EE who were unable to do anything, claiming that everything looked ok from their end. I've been on a chat with TNT (Discovery+ ?) who don't appear to employ any real people as it's all chatbots (ask them in  the chat a random question like who is the prime minister 🙂 ). The answer from them was to go back to EE.

Totally fed up with it now having spent far too long on the phone and forums looking for possible solutions.

Can I cancel my contract due to not being able to access TNT sport ?

20 REPLIES 20
James_B
EE Community Manager
EE Community Manager

Hi @Darrenp31,

Welcome to the EE Community. 🙂

I'm sorry to hear you're having problems setting up your subscription.

Is it a brand new subscription, or are you moving over from BT Sport?

Do you have any other discovery+ products setup via another service provider?

James