If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I placed an order and there was no confirmation about the order and the upfront payment have been debited from my account and EE has been added to direct debit on my account but I have not gotten any confirmation about the order on my email or order ...
Hi, how can I cancel my order? I placed an order for a new phone and was asked to call because there’s an issue with my order. I’ve been on the phone since 8am, it’s currently 12pm. As a new customer, I don’t think this is something I want to deal wi...
Hello, I ordered the xbox x bundle offer yesterday and got the order is on its way email, this morning i received a text with the 24 month game pass but still nothing regarding the console, I know it was only yesterday morning but everything i have o...
Hello,I ordered a Samsung S23 in Cream (256GB) and paid £70 upfront on 19/9/23 (last Tuesday) but have had no updates at all. The website said the phone was in stock when I ordered it and the confirmation said it would be dispatched within 1 working ...
I places my upgrade order for the iPhone 15 the other day, and then this evening at 19:41 I got a text asking me to call EE as they need to discuss the order with me.I called immediately and I was on hold for an hour before my call was answered at 2...
I placed an order for the iPhone 15 pro max on Saturday 23rd and I can't find my order number to track it.
Ordered a new iPhone 15 pro over the phone yesterday. I haven’t received a confirmation email or an order number. I have relieved a text confirmation of the order but no more information than that
I upgraded instore on Saturday but have not received an email to confirm the order with all the relevant paperwork. I have received an sms from you to say my documents are ready to view on My EE but I have been unable to find them. I have used the or...
Hey just wondering how long it’ll be to get my iPhone 15
and paid for next day delivery, the phone did not arrive yesterday and I have still not received an email or message from DPD regarding delivery and I can't track the order as says its not eligible for tracking.
