If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi , I ordered iPhone air 256GB sky blue on the 2/2/26 , it was an upgrade but it still hadn’t been despatched
I was offered a free upgrade as I came to the end of my contract. Using the app, I chose a Galaxy S26 Ultra as I had never had a top of the range phone and the offer was good. I went through the process, including credit check only to be told I need...
i placed an order for a sim had a email saying order successfull with xko number does this mean i passed and been accepted thanks in advance
Hi. I just placed an order. The money was debited from my account during the initial payment, but no order number was displayed. I'm not sure if the contract was concluded. I didn't receive a confirmation email and I don't have an order number.
I placed my order but I didn’t get my order reference number
I placed an order to upgrade to the iPhone 17 Pro on March 3. Shortly after, I received an email from EE with an 8 digit Order Reference Number. The email also said that I would receive a phone call within one working day, but I still haven’t receive...
I ordered a new Iphone 17 Pro on the 9th, it was in the evening around 7pm. its now Friday the 14th, and my order has not been shipped. This is what the tracking is showingI've not recieved any updats and whenever I phone in, they give different info...
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I have placed my mobile order but still I did not receive any kind of reference number and any kind update
I placed my order on the 25-9-25 and I had confirmation of the order stating it will be dispatched within 24 hours and passed on to DPD. The order was confirmed dispatched the next day however I have received no more information and no DPD informatio...
