If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Was my order accepted I sent £30
I ordered a new phone for my daughter on Wednesday and was told it would be delivered yesterday but hasn’t arrived. The tracking says it’s still being processed and is on back order. Is there any indication when the iPhone 16plus phones may be back ...
Hi my son didn’t arrive with the phone any idea why
Read more Read moretrack my order i cant get any updates from 2 days track my order i cant get any updates from 2 days ************ please update me on this email ********** Mod edit: [please don't post personal email and order number on the com...
HelloI’d ordered a Switch 2 bundle on 07 June and understood that this would arrive within 1-3 working days. The tracking page hasn’t changed since 07 June and simply states that the order should arrive within 48 hours. I’ve not had any emails from E...
I bought a Quest 3 headset from the online store. It arrived last week and is faulty (overheats and shuts off). I gave it a few days and it was still happening so I tried to initiate a refund.I filled in the refund form on EEs site. This was a coup...
Still waiting for my order
Hi, Does anyone have a phone number for orders made on ee store website - struggling to get anywhere - need to amend the address before tomorrow as DPD have already tried to deliver once. asked for call back and sent email already.
Hi, I'm a monthly contract customer and bought Nintendo switch 2 (mario kart edition) from your shop, it has security seal tampered, I can't check it if the code is working because it's a gift for my son and it will be opened on Friday. Do anyone had...
I started an EE finance application for an iPhone 16, I filled it out and it said I’ll get updates via email within 2 hours and it’s been almost 5 since and I haven’t gotten anything, does anyone know how long this process usually takes?
