If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi, a couple things really. And sorry if I sound stupid or anything rip but this is is starting to frustrate me now. Last week I tried to upgrade my pay monthly mobile contract as I was like a month off of my contract finishing, I’m not gonna lie I ...
Hey so I’m new to ee, long story short I order a ps5 from them all was good and well the process was running well until dpd had got the item to deliver. Anyways, It was due to be delivered today between 2:45 to 3:45 well 5 hours on and still no parce...
I ordered a phone through ee on Wednesday it says there was an issue with the card manufacturer so I re ordered I still have not hadnt my first payment back and no update on the phone in which I bought on Friday afternoon ? It’s now Tuesday with no c...
I contacted EE about losing my phone and was told I would be sent out a new Sim Card that'll be here by Tuesday.It's Tuesday now and it's not here, and I have no tracking information for it so.. What do I do?
Hi - Ordered iPhone 17 pro max in blue and 1TB.Was told 7 days.It's 7 days.Any news?Order is not showing when I go to order update / tracking.Have email confirmation of upgrade but now the usual ee radio silence.
Not impressed with EE, I paid off my old contract to upgrade to new phone and new contract last week, with a request for delivery this Saturday as Good Friday is a bank holiday. Having not received any updates for delivery of my new phone for almost ...
Hey folks,in Dec 2025, I received a call from EE sales for a 24 months contract plan that with more data for £10 / month, which was identical to my pay as you go plan so I accepted the offer. However, when I received the order information from the em...
I ordered my phone a week ago today and still no update on when it will be dispatched, can anyone provide more information?
Hi on 28th March I put order for Iphone 17 Pro Max. Few days later money was taken from my account (not pending). Except one email right after placing order and one text message day later I have not got anything else does that mean I have been accept...
