If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi, I attended an AI Masterclass the other day at EE Studios. I received a £100 off £150 voucher to be used on the website. However, I have been trying to use it today but I get a message saying the voucher cannot be used? Please assist.
For those who have recently, or in the last month, purchased an iPhone 17 Pro Max, how long did it take to be delivered from your order date? I have waited a week now, with no sign of dispatch or any email communication since my order date. I am just...
Hi everyone, I wanted to share my recent experience with EE to see if anyone else has gone through something similar — and to highlight how poor the customer service process has been. I ordered an iPhone 17 Pro Max for myself and an iPhone 17 for my ...
I ordered an upgrade on my watch, had no emails from EE or DPD.DPD just arrived with said watch but I’ve not received a pin. The number it’s saying it has been sent to is the number attached to the watch which I don’t have access to.tried downloading...
So - as a BT customer I was moved to EE last year for my account management. “Seamless” i was told, “dont worry”. In December 2025 full fibre became available for my address so I used the EE app to upgrade my service to the FF500 package. Got my orde...
Does anyone know if we can order more than 1 s26 ultra on the EE staff offer? I’ve ordered 1 already which was 45% off but could do with another for my family member. Anyone got an awnser? Cheers
Hey. Just wondered when people got their iPhones? Iv ordered the iPhone 17 pro max in orange 512gb and it's saying within 14 days. Are people actually waiting this long?. How can anyone not know when the stock is actually coming I don't want to wait...
why can’t I see what is the progress of my order for the iPhone 17 pro max?I ordered on Saturday normally you guys show this very quick same day even but it’s now mid way through Tuesday and nothing yet?
Hi so I have placed order on saturday for new iphone 17 pro max. On sunday i have text with tracking number saying item is on its way to the store. The tracking number isnt working it constantly gives me error to check the details. Money was taken fr...
Can I take another device on my account? I have already took iphone 17 last month
