If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I've been trying to use the website to add an additional SIM to my contract, but realised if I add anything to the basket, I can't checkout or view the basket! It just goes back to the 'Shop' page, either on the EE app or on the browser. Surely the a...
Hiya I was just wondering if you could tell me Qantas going on with my order please due to the fact my upfront payment has been taken
Hi please help!!!!!I ordered a Samsung Chromebook go WiFi today though my app. It all went though and I paid upfront through Apple and the money has been taken from my account but didn’t get any confirmation and it’s still showing in my basket in the...
My phone stolen I cant ring only email I need help no phone or sim got all my stuff on tbis
Appalling response & service from EE stores online.Ordered iPhone & the parcel has been tampered with.I have requested for the IMEI number that’s on EE’s records as it’s not stated on the emailed invoice. I want to make sure there is no foul play as ...
I went to local EE store today to sort out a new contract phone.sat with the guy for over an hour as was sorting out our broadband at the same time due to issues with that, got through all the credit check and security checks all set for a new contra...
hi there i ordered ans iPhone 15 on contract 2 days ago - got a successful order email. have not received any other info since and cannot track the order. Have not received direct debt email as my fiance did who went through similar process at the sa...
I began a new pay as you go monthly contract with EE and received an email confirmation yesterday that the order is on the way. I received a welcome letter and the sim card this morning via DPD but no phone. Is it normal for the phone to be delivered...
Hi i just been order a IPhon 15 Pro Max online, and i didn't get any information like,(Email,or text messages) after that so i don't know what to do now where to check my order, when will be delivered and staf like that?
Hi I tried to buy a monthly plan for an iPhone 13 with a large upfront payment but EE has declined my credit check. I have received no information on when my money will be refunded, the money has left my account. I am stressed please help
