If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I bought a controller for £65 without an account since emails weren't being sent, payment was taken from my account but it went back to the checkout page and said to use another payment method, what should I do?
I ordered a new s26 ultra from EE with new contract. The order number now didn't exist and can't talk to anyone about it. Tried to reorder but couldn't because they say the phone i am upgrading isn't v available to upgrade because of the previous or...
I applied for a Nintendo switch 2 on finance and on applying gave me a revised offer. Deposit made and email sent to say order accepted. It’s now showing as ‘preparing for dispatch’. Does this mean my order has been accepted?
Just had my parcel delivered to discover a different phone, called ee today and they told me DPD must have made an error as the IMEI number for the wrong phone was with sky, im in dire need of a phone and now they’re saying until it’s resolved I cann...
I like to buy new as my existing sim banned from the whatsapp
Will I get my phone tomorrow if I placed an order yesterday night?
Hi, I'm a new customer to EE and ordered my new phone on the 15th March. My delivery date was the 17th March but DPD haven't sent it out to be delivered and it says its being held at the Goole depot. I did a chat with DPD and they said EE have to get...
My replacement contract SIM has not arrived I can't track the order as I can't set up I need this sim today!
I ordered a pay monthly phone yesterday and it took 30 pound out my bank but I haven't received any conformation that it's been received. And any time I look at orders it doesn't say anything. What do I do?
I placed an order for an iPhone 17 pro max silver on Monday and received an email that day with an order confirmation etc. They took the upfront and I haven’t heard anything since? It does let me track the order through the app to see anything else. ...
