If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I ordered a pay monthly phone yesterday and it took 30 pound out my bank but I haven't received any conformation that it's been received. And any time I look at orders it doesn't say anything. What do I do?
I placed an order for an iPhone 17 pro max silver on Monday and received an email that day with an order confirmation etc. They took the upfront and I haven’t heard anything since? It does let me track the order through the app to see anything else. ...
Hi ordered a new simcard over a week ago , tracking says no despatch date , but have received a review request for delivery. .. can you help
Hi, I ordered a iPhone 17 Pro Max Silver 256GB on 15/3/26. I have received my order summary with my order details. I haven’t received any sort of reference number/order number of that it’s been dispatched yet. is this due to the demand on this model ...
Yea I’ve had same problem no update about delivery since my initial email and now that order number isn’t working calling is pointless just saying wait til next week [Mod edit: title added]
I'm looking for advice. I ordered an iPhone yesterday on the EE site. I chose the phone and then looking through the list of tariffs I chose the Full Works as it wasn't much more expensive and I'm an all or nothing kinda guy. It was £23 a month a...
Hi There,I have ordered an samsung ultra 26 512 GB sim free phone. One of the offer it was showing for a Tech coupon which can used for further Tech order on EE store.I have received my phone but havent got any coupon or code for Tech ? Can someone p...
Placed order for Data only SIM for a WiFi box (as advised by BT) that I already have, however the order hasn’t updated or dispatched and it’s been 3 or 4 days. It said it normally ships within 1-2 days and we are currently without WiFi. what can I do...
added new device to contract, have received phone but no sim card . do they come separate?
Why does my order tracker say incorrect when my reference number and email is correct
