If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
For the 2nd time DPD have failed to attempt to deliver my phone from EE, that is 2 days that someone has wasted waiting in for it, when I use the EE app for orders it doesn’t work and when I use the link to try and find it it says access denied I sho...
I tried to buy an iPhone but wasn't approved, however, they withdrew £30 from my account on December 24, 2025, and to this day they haven't returned that amount.
Hi I’ve not received my new handsets
Tracking doesn't work to find out how long it will be my old phone won't switch on. Whats the best number to check the time frame and arrange the delivery time slot
I ordered a new pay monthly phone on the 5th of Jan. I am still waiting. I get messages every day from PDP that the is a problem at there depo. I have been waiting now 9 days.
HelloI placed an order on 01/01/2026. I received a confirmation email and tracking number. The email states 1 day processing.I then received a call on 02/01/2026 from EE to ask me if I had in fact placed the order. This was a high value item so a fra...
I upgraded to a new iPhone 17 Pro Max Silver 256GB on the 8th January. Received the confirmation email the same day, saying the estimated delivery date was the 9th. I did think hat wasn't going to be the case but my main problem is that tracking does...
I bought a PS5 controller for a Christmas present for my nephew and the Sony packaging and the outer carton were beaten to a pulp. Not ideal for him to have to open it that way and one of the joysticks seems to have some drift which i'd imagine is a ...
i ordered the iphone 17 pro max silver 256gb on 4/1/26. how long will this take now? i have been waiting for over a week
hi, I placed an order this morning & took the £29 upfront fee - the screen then went black and I didn't get an order number or confirmation number. I have had no email either regarding it but I did get an email with the pre contract terms and conditi...
