If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I returned my EE router and the Royal Mail tracking says it was delivered and signed for on 18th December but it is not showing up as returned on VOL order details, how long should it take to process through the system to show up as returned? My ret...
I ordered a PS5 on Black Friday deal and paid part of it and never received it, I raised a complaint over 4 weeks ago and still no resolution or refund. Can anyone help from EE
Where do I start? I ordered a Google pixel 10 XL. Delivered by DPD was a fake Chinese replica of an iPhone 17 pro max in orange.. EE placed an investigation, then 4 days later requested another Google handset to be delivered on Friday and the fake mo...
i ordered iphone 17 pro max cosmic orange on 3rd january it’s now the 11th of january and i haven’t or received all info on it
How long does it take for EE to dispatch macbooks? I placed the order on Thursday but I can see its still in the same status of "preparing to dispatch" since then so I'm not sure when I can expect the item to arrive and if it will come on my working ...
I bought iPhone 17 pro max online at EE. The upfront payment was withdrawn, but the website keeps redirecting me to payment page, so I can’t confirm the purchase. But the money is out of my bank account. I’d like to know where is my iPhone. Could som...
I still didn’t get my deposit back
Hello, I ordered a phone on Saturday, and on tracking it is down as awaiting dispatch. however, DPD have tried to deliver this twice on Monday and on Tuesday and now down as requested to return to consigner. im concerned as I never received any disp...
Ordered a Silver iPhone 17 pro 256gb on 26th December and still yet to receive an update. All I have received is the initial confirmation email and had nothing at all since but the website said dispatch within 7 days. Just wondering if there is any u...
