If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
hi, I placed an order this morning & took the £29 upfront fee - the screen then went black and I didn't get an order number or confirmation number. I have had no email either regarding it but I did get an email with the pre contract terms and conditi...
Ordered a new phone on 07/01/2926, still hasn’t been dispatched? The email says estimated delivery date 14/01/2026 but still haven’t received any tracking code from DPD.
Where do I get my order reference number. Ordered a phone on the 31st and still have not received any emails or texts with an order reference number. In store told me to contact customer services which was no help either. I cannot track the phone.
Hi I’m a bit confused , earlier today I checked the progress of my ordered iphone17 pro max and i logged in and it was showing order confirmed and awaiting delivery i tried to check again now i get even log in to track it wont let me . Is the iphone1...
My phone is meant to be getting delivered today tracking isn’t working I paid extra to get faster delivery just want to knows what’s going on getting no information and struggling to contact ee
I recently ordered a new phone from EE as my phone was stolen earlier in the day. It had to be from the website because for some wild and stupid reason you can't buy a handset on it's own from any EE stores, that's a genius way to miss out of sales!W...
Hello, I placed an order for a phone on 08/01, and at the time of ordering I was informed that it would be dispatched on 09/01 with next-day delivery. However, the order status is still showing “awaiting dispatch”, with no dispatch date provided....
Hi I put a order in for a iPhone 17 got all contracts through email on minute it's letting me track them it's not but when I can track it's saying order confirmed but no date on dispatch does anyone know if I can chat on line I can't find anywhere to...
I ordered a new phone as i was switching providers on the 4th Jan & got told it would be dispatched within 24hrs but it is now the 12th Jan and have had no update. The tracking number provided doesn’t work and i am finding it difficult to contact any...
