If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi everyone, I wanted to share my recent experience with EE to see if anyone else has gone through something similar — and to highlight how poor the customer service process has been. I ordered an iPhone 17 Pro Max for myself and an iPhone 17 for my ...
Hi there, I ordered my new phone Sunday. I ordered the iPhone 17 pro max in orange. It says it’s dispatched but nothing else.do you know how long this will take???
I had a TV ordered from EE, it says it was delivered yesterday however nothing has been delivered. I also havent had any tracking number/ communication from parcelforce at all so i cannot see where this has even been delivered to. ive phoned and been...
Work for Openreach and did an order via our colleague form. I was advised that the order was properly placed on Monday 8th December.Since that point it has shown as delivery in 7 days, however when looking today it shows on EE site as delivery within...
On signing up to EE Broadband, I was offered a Galaxy A11 Tablet for £1This offer has continued to be unredeemable on the EE websiteI have wasted far too much time speaking (and waiting on hold to speak to) many, many members of the EE team who are c...
Ive ordered a phone, they confirmed my order via there live chat and when I chased up today to see where it was they said oh sorry it’s not been put through and you can’t have it I’ve also emailed the CEO and will be every hour until the order EE so...
I ordered a Apple iPad A16 11 inch for my daughter on 1/12/2025.It is a Xmas present so I ordered in plenty of time. I checked to see today if it had been dispatched, which it should of in 7days from purchase, and there is a message basically saying ...
I ordered a phone I would like to know when it will be delivered
Hi! I got a new phone contract on 11/12/25 and the only info I’ve received is an email with “pre-contract information”I’ve made the payment of £30 but am yet to receive any type of order number or confirmation. Is this normal or has something gone wr...
