09-01-2019 12:42 PM
09-01-2019 04:39 PM
Hi @Agbraid68,
To take out a contract with EE for delivery or in store unfortunately you would need a passport, driving licence or national ID card.
If you don't have these available to receive the delivery or anyone who can receive on your behalf, I would suggest giving our sales team a call to discuss if there are any further alternative options.
Alex
09-01-2019 04:49 PM - edited 09-01-2019 04:50 PM
@Agbraid68 Carphone Warehouse dont require ID they verify you through chip & pin instore
they dont require ID for delivery over the phone either they verify the address linked to your card their number is 0800 049 0050 opt 1.
10-01-2019 01:59 PM
10-01-2019 02:11 PM
@Agbraid68 If you’ve never had to produce photo ID before then the driver who is delivering the device is not doing their job correctly and you’ve been lucky. It’s not ridiculous as you could be anyone saying you are someone else. This protects EE and the receiver of the device from being ripped off by someone who shouldn’t be getting the device just because they say they are that person.
10-01-2019 02:32 PM
10-01-2019 02:36 PM - edited 10-01-2019 02:46 PM
@Agbraid68 you will experience the same issue with the other networks because of the high rate of fraud with mobile phone contracts the networks have had to put in additional measures to protect themselves & customers from fraud.
10-01-2019 02:49 PM
10-01-2019 02:51 PM
@Agbraid68 would you shop with carphone warehouse ? they dont require photo ID.
08-12-2021 05:28 PM
That is utter no nonsense and not once have I been required to show Id which I do not not have for any phones or expensive tech and I have lots.
08-12-2021 05:43 PM
@Pierco so you'd be happy if DPD went to the wrong house and some random person signed for it and then decided to keep the phone because they are not honest people?
You'd be happy for that to happen then? Because EE will still expect to receive their monthly bills regardless. And as you don't want to prove you are the person who bought the phone you can't use the DPD or EE are in the wrong because they delivered to the wrong address excuse